REPORT FRAUD IMMEDIATELY

We prevent any (further) damage

Are you a victim of fraud or theft or suspect that you are a victim? Report it immediately on 02 486 70 00 or info@citysafes.be. We will ensure you receive the best possible assistance.

When is fraud involved?

• You sent documents and/or data containing sensitive information.
• You responded to a phishing message.
• You clicked on a link in a phishing message.
• Someone tried to find out your safe deposit box details (by phone, text message, email or a fake website).

Do you suspect something is wrong?

In doubt about the authenticity of a phone call or e-mail? Always contact us immediately. Did you receive an e-mail or phone call asking you to send certain documents or data? Citysafes® never does this without a direct reason.

If in doubt, always call or email: 02 486 70 00 (Monday to Friday 9.30am – 6pm) or info@citysafes.be

Useful tips to combat fraud

Scan your computer or laptop for viruses if you think your computer is infected.
Check the sender. Is the spelling correct in the e-mail address?

Which e-mails/calls will you receive from CitySafes®?

Emails with domain name @citysafes.be
Calls: 02 486 70 00