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Cookie statement CitySafes

Version: 7 november 2023

When using our website, we collect data using cookies and similar techniques. Cookies are simple text files placed on your device to store information that is sent back to our servers on your next visit. We use this information for functional, analytical and tracking purposes.

Functional cookies

These cookies are necessary for our website to function correctly.

From which organisation Cookie name What function does the cookie serve? Cookie lifetime On which domain is the cookie placed?
CitySafes PHPSESSID Functional Does not expir
CitySafes pll_language Functional 1 year

Analytical cookies

Cookies are set through our website by companies that provide services for collecting and understanding the use of our websites. We use these services to obtain reports on which visitors use our websites and how they use them. The services that set these cookies are:

  1. Google’s Analytics service. The information collected by Google is anonymised as much as possible and is not linked to your account if you are a customer of ours. Your IP address is expressly not included. The information is transferred to and stored by Google on servers in the United States. Google claims to comply with the Privacy Shield Principles and is a member of the US Department of Commerce’s Privacy Shield programme. This means that there is an adequate level of protection for the processing of any personal data. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on Google’s behalf.
  2. Hotjar service. We use Hotjar to better understand what our users search for on our website, so that we can optimise it for future visitors. For example, Hotjar collects how much time people spend on certain pages and what our users click on. Hotjar uses cookies to collect this information and link it to a device via the user’s IP address, country and device type. All data is pseudonymised and can never be traced back to an individual.
From which organisation Cookie name What function does the cookie serve? Cookie lifetime On which domain is the cookie placed?
Google Analytics _ga Analytical 2 years
Google Analytics _gid Analytical 24 hours
Google Analytics _gat Analytical 1 minute
Google Analytics AMP_TOKEN Analytical 30 seconds to 1 year
Google Analytics _gac_<uniek ID> Analytical 90 days
CitySafes nelioab_userid Analytical 1 year

Tracking cookies and pixels

With your permission, our advertisers place tracking cookies and pixels on your device. These are used to track which websites and pages you visit and have visited, in order to build up a profile of your preferences and interests. This profile is not linked to your personal account with us, but only serves to tailor ads to your preferences. This allows you to see as many ads as possible that are relevant to you.

Our advertisers are Facebook and Google. Facebook and Google use tracking cookies and other techniques to create a profile of website visitors. With these techniques, they track the browsing behaviour of individual visitors. This data is combined with data from other services (e.g. your Facebook account or your Gmail account) and used to collect analytical information and show you relevant ads. We do not have access to these profiles and are not able to view your data with these companies. We set these cookies to analyse and optimise the performance of our ads.

Please refer to the separate privacy statements of Google and Facebook:

From which organisation Cookie name What function does the cookie serve? Cookie lifetime On which domain is the cookie placed?
Google Adwords Tracking & advertising Multiple domains from Google
Facebook Tracking & advertising Multiple domains of Facebook

Delete cookies

You can always delete cookies yourself from your device and also refuse them. You can often find this option in your browser’s settings or privacy section. For more information on how to delete or refuse cookies, please refer to the consumer association’s guide, available at,je%20soms%20iets%20opnieuw%20instellen.

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